THE PC SHOP

Warranty

 

All jobs completed at The PC Shop come with a 30 day warranty. If the computer problem shoud reoccur within 30 days of job completion The PC Shop would repair at no additional charge or offer a full refund. Please note the warranty only applies to issues related to the initial problem the computer was brought in for.

 

Service Agreement

Personal computers must have at least Windows XP OS.  Devices are defined as desktop and computers, peripherals or printers.         THE PC SHOP DOES NOT PERFORM WORK ON OR SUPPORT ANY OTHER OPERATING SYSTEMS.

 

Warranty/Parts Replacement Notice:  THE PC SHOP is qualified to repair almost all major brands of computers; however, any repairs made by THE PC SHOP may void the factory or supplemental warranty on your computer/device.  If your computer/device needs repair and it is covered by warranty, THE PC SHOP recommends that the customer contact the entity that sold or manufactured the computer/device for information about repairs covered under warranty.  THE PC SHOP may act as a liaison between its customers and the manufacturer(s) of its customer’s personal computer/device only in the capacity of reporting the problem, utilizing technical support and scheduling repair service for your computer/device if preferred.  Replacement parts may be recommended by THE PC SHOP but the customer remains responsible for all replacement parts.  Customers will be consulted by THE PC SHOP before any hardware replacements or upgrades are made during diagnostic phases of the service agreement.

Data Backup/Restoration Notice: provides no guarantees (implied or otherwise) regarding data backup or restoration. Backups and restoration are by request only.  Windows and Program File folders will not be backed up or restored unless expressly requested in writing in this agreement by the customer.